My product 10%
Troubleshoot 25%
Check warranty 50%
Service registration 75%
Ready for service 100%

Request for USB power adapter.

Here you can request a warranty USB power adapter for your product.

The model number can be found on your receipt or the original packaging.

It starts with two letters followed by a series of numbers, example: “HX3111/00” or “HX6972/75”

Don't have your receipt or packaging?

You can also check the code on the bottom of your toothbrush. It is a 6 digit or 5 digit code, e.g. HX685T

The code on your handle is linked to a range of Sonicare Toothbrushes. Select the product that matches the one you have from the search results.

Please click "Next" to continue

Find your model number:

Each product has a unique model number. A model number usually starts with letters followed by a series of numbers, e.g. HX3120/01 or HX3110A.

There are a few different ways to locate your model number:

Look on the bottom of your toothbrush handle or original packaging.

Finding your model number

Each Philips TV has a model number. A model number usually starts with 2 digits number which represent the screen size, followed by 3 digits alphabet and a series of number, e.g. 32PHS5301/12, 42PFT4001/60.

There are different ways to locate your model number:

Place to find Example image
Look on the product

Find parts and accessories

To find brush heads, click on Philips Online Store.

To find other parts and accessories, click here.