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Warranty Exchange Service

Having issues with your Philips product? We’re here to help! Please fill in the model number to start your request.

The model number can be found on your receipt or the original packaging.

It starts with “HX” letters followed by a series of numbers, example: “HX3111/00” or “HX6972/75”

Please click "Next" to continue

Find your model number:

Each product has a unique model number. A model number usually starts with letters followed by a series of numbers, e.g. HX3120/01 or HX3110A.

There are a few different ways to locate your model number:

Look on the bottom of your toothbrush handle or original packaging.

Finding your model number

Each Philips TV has a model number. A model number usually starts with 2 digits number which represent the screen size, followed by 3 digits alphabet and a series of number, e.g. 32PHS5301/12, 42PFT4001/60.

There are different ways to locate your model number:

Place to find Example image
Look on the product