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Warranty Exchange Service

Having issues with your Philips product? We’re here to help! Please fill in the model number to start your request.

For electric toothbrushes:
You can find the model number at the bottom of your toothbrush.
It is a 6 character code like HX939W.
Enter the model number and select the matching color version.

For other products:
You can find the model number at the back or on the bottom of your product.
It is a 5 or 6 character code like S5588 or MG5910.

Please click "Next" to continue

Find your model number:

Each product has a unique model number. A model number usually starts with letters followed by a series of numbers, e.g. HX3120/01 or HX3110A.

There are a few different ways to locate your model number:

Look on the bottom of your toothbrush handle or original packaging.

Finding your model number

Each Philips TV has a model number. A model number usually starts with 2 digits number which represent the screen size, followed by 3 digits alphabet and a series of number, e.g. 32PHS5301/12, 42PFT4001/60.

There are different ways to locate your model number:

Place to find Example image
Look on the product

Find parts and accessories

To find brush heads, click on Philips Online Store.

To find other parts and accessories, click here.